Our articles

A selection of what will spark your interest!

Claims Management – A Dedicated Solution or an ERP-Integrated Module?
15
Mar

Claims Management: A Dedicated Solution or an Integrated ERP Module?

In the face of the ever-evolving business world, effective complaint management is crucial for maintaining customer satisfaction and preserving a company's reputation. The choice between a dedicated complaint management solution ...

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Five Effective Practices for Managing Customer Complaints and Enhancing Their Experience
15
Mar

Five Effective Practices for Managing Customer Complaints and Enhancing Their ...

Managing customer complaints is a critical aspect for any business aiming to provide a quality experience to its clients. Complaints can arise from various issues, such as defective products, long ...

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New Service: Supporting the Decarbonization of Moroccan Businesses
28
May

New Service: Supporting the Decarbonization of Moroccan Companies

  SEMS has partnered with the esteemed decarbonization consultancy AVVENA to embark on a vital mission: to accelerate the ecological transition of Morocco's robust economic landscape and provide unwavering support ...

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Industrial Outsourcing in Morocco: The Importance of Quality
18
May

Industrial Outsourcing in Morocco: The Importance of Quality

Industrial outsourcing has become a vital component of the Moroccan economic landscape. This practice of delegating part of production or services to third-party companies, whether local or foreign, has emerged ...

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Mitigating the Risks of On-Site Internal Subcontracting
17
May

Preventing Occupational Risks of On-Site Internal Subcontracting

On-site internal subcontracting is a critical component of many industrial operations, taking two distinct forms: outsourcing certain functions to third-party companies and integrating subcontractor personnel directly on the premises of ...

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the role of training in preventing workplace risks and managing subcontracting
15
May

The Role of Training in Preventing Workplace Risks and Managing ...

  Investing in training is a fundamental pillar for ensuring a safe workplace that complies with health and safety standards while effectively managing subcontracting. In this article, we will explore ...

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