Quality & Performance

Non-Conformity Management

Log, investigate, and resolve quality and compliance non-conformities.

SEMS structures the handling of every non-conformity, from reporting to the implementation of corrective actions.

Key capabilities

What Non-Conformity Management enables

Root Cause Analysis

Identify the origin of each non-conformity to prevent it from recurring.

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Corrective Actions

Track the implementation and effectiveness of corrective and preventive actions.

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Criticality classification

Prioritize handling based on quality, safety or regulatory impact.

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Quality reporting

Analyze non-conformity trends and indicators across all your operations.

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From detection to closure

Structured handling of every non-conformity

Each non-conformity is tracked from reporting through to verification of its resolution's effectiveness.

1
Reporting
Anyone can report a non-conformity along with its context and severity.
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2
Investigation
The quality team analyzes the root causes of the non-conformity.
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3
Corrective action
A corrective or preventive action is defined and implemented.
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4
Verification
The effectiveness of the action is checked before final closure.
Benefits

Why this module makes the difference

🛡️ Controlled risksAddress each non-conformity before it affects your customers or your compliance.
🔄 Continuous ImprovementReduce recurring non-conformities through root cause analysis.
📑 Stronger complianceHave complete documentation ready for your quality audits.
⚡ Greater responsivenessReduce handling times with a structured workflow.
Other Quality & Performance modules

Discover related modules

Take action

Want to see Non-Conformity Management in action?

Request a personalized demo of this module tailored to your organization.